Privacy Policy
Pulse Business · Last updated: November 6, 2026
1. Introduction and who we are
This Privacy Policy applies to the Pulse Business mobile application ("the App"), published on Google Play and the App Store by Ignite-x.ai Publisher, operated by PT DAYA MULTI ELEKTRINDO, 18 Pantai Indah Barat Komplek Toho Blok C, Kel. Kamal Muara, Kec. Penjaringan, Kota Administrasi Jakarta Utara - 14470, Indonesia ("we", "us"). Website: https://www.ignite-x.ai/.
It explains what personal data the App collects, why, who receives it, and the choices you have.
2. Who the App is for
The App is intended for employees and workers of client companies ("your employer") who use it for attendance and HR processes. Accounts are created by your employer; you cannot self-register. The App is not intended for children under 13.
3. Data we collect
| Category | Details |
|---|---|
| Account and employee data | Name, employee ID, email, phone number, position, team/site and employer. |
| Location | Precise (GPS) location when you clock in/out or open the work-zone map, to verify you are inside your assigned work zone. Location is collected only while the App is in use. We do not track your location in the background. |
| Camera and face data | A face photo is captured at clock-in/out. If your employer enables face verification, you can register face images and the App sends them to our face-recognition service, which converts them into biometric face templates used to confirm that the person clocking in is the registered employee. Photos and templates are stored for this purpose only. |
| Attendance records | Clock-in/out times, shifts, overtime, work-zone status and time logs. |
| HR data | Leave requests with attached files or images, approvals, team member confirmations, reimbursements and performance appraisals, as enabled by your employer. |
| Device and fraud-prevention data | Device identifier, device name/type, time zone, and whether the device reports a mocked (fake) location. |
| Notification tokens | A Firebase Cloud Messaging token used to deliver push notifications to your device. |
4. How we use data
- Verifying attendance and work-zone presence.
- Providing records to your employer for payroll and HR processing.
- Handling leave, approvals and appraisals.
- Sending notifications about requests, approvals and announcements.
- Preventing fraud and tampering (for example mock location, shared devices).
- Providing support and complying with legal obligations.
We do not sell personal data and we do not use it for advertising.
5. Sharing
- Your employer: your attendance and HR data is available to authorized administrators and managers of your company.
- Service providers acting on our behalf: cloud hosting and storage; Google Firebase (push notifications); our face-recognition service; email delivery; and WhatsApp messaging for notifications where enabled by your employer.
- Authorities when required by law or a valid legal request.
6. Permissions used by the App
| Permission | Purpose |
|---|---|
| Location | Verify you are in the work zone at clock-in/out. Only while the App is in use. |
| Camera | Capture the attendance photo and register or verify your face. |
| Photos / Files | Attach images or documents to leave and other requests. Only files you select are accessed. |
| Notifications | Receive alerts about approvals, requests and announcements. |
| Biometric / fingerprint | Optional unlock of the App on your device. Biometric data stays on your device and is not sent to us. |
7. Data retention
We keep data while your account or employment is active and for as long as your employer requires and applicable law allows. Afterwards it is deleted or anonymized, except where we must keep it to meet legal obligations.
8. Security
Data is transmitted over HTTPS. Access is protected by authentication and role-based access control, so users only see data allowed by their role. No system is completely secure, but we take reasonable measures to protect your data.
9. Your rights and account/data deletion
You may request access to, correction of, or deletion of your personal data, including your face data. You can:
- Ask your employer's HR administrator, who manages your account in Pulse Business; or
- Email budianto@ignite-x.ai with the subject "Data deletion request", stating your name, employee ID and employer. We may verify your identity, and will respond within 30 days.
Some records may be retained where required by law or by your employer's obligations (for example payroll records).
10. Children's privacy
The App is not directed to anyone under 13 and we do not knowingly collect their data. If you believe a child has provided data, contact us and we will delete it.
11. Changes to this policy
We may update this policy. The new version will be posted on this page with an updated "Last updated" date.
12. Contact us
App: Pulse Business
Developer: Ignite-x.ai Publisher
Legal entity: PT DAYA MULTI ELEKTRINDO
Address: 18 Pantai Indah Barat Komplek Toho Blok C, Kel. Kamal Muara, Kec. Penjaringan, Kota Administrasi Jakarta Utara - 14470, Indonesia
Email: budianto@ignite-x.ai
Website: https://www.ignite-x.ai/
Ringkasan Bahasa Indonesia
Kebijakan Privasi ini berlaku untuk aplikasi Pulse Business, diterbitkan oleh Ignite-x.ai Publisher (PT DAYA MULTI ELEKTRINDO), 18 Pantai Indah Barat Komplek Toho Blok C, Kel. Kamal Muara, Kec. Penjaringan, Kota Administrasi Jakarta Utara - 14470, Indonesia. Aplikasi digunakan karyawan perusahaan klien untuk absensi dan HR; akun dibuat oleh perusahaan Anda. Kami mengumpulkan data akun, lokasi GPS (hanya saat aplikasi digunakan), foto dan data wajah untuk verifikasi absensi, catatan absensi, data HR, data perangkat, dan token notifikasi. Kami tidak menjual data pribadi dan tidak menggunakannya untuk iklan. Untuk meminta akses, koreksi, atau penghapusan data, hubungi admin HR perusahaan Anda atau kirim email ke budianto@ignite-x.ai. Versi bahasa Inggris di atas adalah acuan utama.